Privacy Policy

We collect information you provide directly to us when you make a purchase, create an account, or sign up for our newsletter. This includes:

• Full name
• Email address
• Phone number
• Shipping address (county, city, street)
• Order and transaction history

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited, for analytics and security purposes.

Your data is used solely for the following purposes:

• Order Processing: To fulfill, manage, and deliver your orders.
• Customer Support: To respond to your inquiries and resolve issues.
• Account Management: To maintain your account and preferences.
• Website Improvement: To analyze usage patterns and improve our platform.
• Marketing (opt-in only): To send promotional updates if you have subscribed to our newsletter.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember items in your shopping cart between sessions
• Keep you logged into your account
• Understand how visitors use our site so we can improve it
• Provide a faster and more personalized experience

You may disable cookies in your browser settings, but this may affect certain features of the website.

We implement a variety of security measures to maintain the safety of your personal information:

• Encrypted data transmission using HTTPS/SSL
• Secure third-party payment processing — we do not store card or Mobile Money details
• Access controls ensuring only authorized staff can access your data
• Regular security reviews and updates

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the details below.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us: